Crash in XTP when screen saver activated?

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   Our customers (I'm unable to produce this) have reported that our application crashes when their computer goes on standby or the screensaver is activated.

They have sent me screenshots of error dialogs when this occurs, and it appears that the crash (not sure what type yet, I have requested add'l information from them) occurs in the XTP 9.61 module.

Has this happened to anyone else?  Does anyone have comments? 

Customers who have reported this are running WinXP, and we've distributed XTP 9.61.

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Kayako Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 04 January 2006 Status: Offline Points: 5	Post Options Post Reply Quote Kayako Report Post Thanks(0) Quote Reply Topic: Crash in XTP when screen saver activated? Posted: 22 February 2006 at 1:59pm
	Our customers (I'm unable to produce this) have reported that our application crashes when their computer goes on standby or the screensaver is activated. They have sent me screenshots of error dialogs when this occurs, and it appears that the crash (not sure what type yet, I have requested add'l information from them) occurs in the XTP 9.61 module. Has this happened to anyone else? Does anyone have comments? Customers who have reported this are running WinXP, and we've distributed XTP 9.61.

sserge Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 01 December 2004 Status: Offline Points: 1297	Post Options Post Reply Quote sserge Report Post Thanks(0) Quote Reply Posted: 22 February 2006 at 2:48pm
	Could you please specify at least which controls are used in your application from a module? Or can you see from your screenshots which controls are shown? which one has an error? -- Thanks, Serge