Switching machines

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   Hi,

I tried to contact CodeJock support many times about an issue. Noone replied and the support page still says my issue is still not assigned to anybody at the support dept. I lost too much time waiting for an answer so I'm writing here..

I need to change the machine I use the CommandBars activeX. I use version 9.70. I tried to install the activex on this machine but could not retrieve a new licence key with the new machine code. The page says "Action canceled". So I sent many messages to support but got nothing.
How do I use/install my licenced activex on a new machine?

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Onur Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 17 August 2005 Status: Offline Points: 37	Post Options Post Reply Quote Onur Report Post Thanks(0) Quote Reply Topic: Switching machines Posted: 25 December 2005 at 8:14am
	Hi, I tried to contact CodeJock support many times about an issue. Noone replied and the support page still says my issue is still not assigned to anybody at the support dept. I lost too much time waiting for an answer so I'm writing here.. I need to change the machine I use the CommandBars activeX. I use version 9.70. I tried to install the activex on this machine but could not retrieve a new licence key with the new machine code. The page says "Action canceled". So I sent many messages to support but got nothing. How do I use/install my licenced activex on a new machine?

kstowell Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 25 January 2003 Location: MIchigan, USA Status: Offline Points: 496	Post Options Post Reply Quote kstowell Report Post Thanks(0) Quote Reply Posted: 26 December 2005 at 10:16am
	Hello, Sorry for the trouble you are having, please contact Codejock Customer Service and they will be able to assit you immediately. You can call them toll free in the U.S. and Canada 877-723-1442 ext. 103 or by sending an email to keyrequest@codejock.com. Regards, Codejock Support