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Ribbon repaint problem

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gernot View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gernot Quote  Post ReplyReply Direct Link To This Post Topic: Ribbon repaint problem
    Posted: 10 May 2007 at 9:24am
Im am using an Office 2007 style ribbon bar on top of a dialog window (Toolkit Pro v.10.4.2).
Sometimes when I cover and then uncover the dialog by another window the ribbon is not repainted. The rest of my dialog controls are repainted properly.
 
Please, help! 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jchansp Quote  Post ReplyReply Direct Link To This Post Posted: 21 May 2007 at 11:47am
Hi, I have exactly the same problem. If anybody knows the answer, please reply.
 
Thanks
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Oleg View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Oleg Quote  Post ReplyReply Direct Link To This Post Posted: 22 May 2007 at 12:55am
Hi,
 
Please send some sample/screenshots/steps to reproduce to support@codejock.com
Oleg, Support Team
CODEJOCK SOFTWARE SOLUTIONS
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gernot View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gernot Quote  Post ReplyReply Direct Link To This Post Posted: 22 May 2007 at 3:46am
Hi,
I cannot take a screenshot, because the window will immediately repaint if I click anyware, it gets or loses focus... Once it does not paint and I move the mouse over it, controls will repaint one by one. It is hard to reproduce this problem, but it keeps occurring. It seems to be not a problem of the ribbon bar. It also happens with other dialog controls. Maybe it has something to do with skinning. Also until now I observed this problem only on one particular windows installation. I will do further testing and keep posting to this forum.
Thanks,
Gernot   
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gernot View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gernot Quote  Post ReplyReply Direct Link To This Post Posted: 22 May 2007 at 4:03am
I finally managed to take screenshots an I will post it to support.
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Jazz View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Jazz Quote  Post ReplyReply Direct Link To This Post Posted: 28 June 2007 at 3:48pm
I have this same issue...is there any fix/workaround or known cause as of yet?
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terrym View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote terrym Quote  Post ReplyReply Direct Link To This Post Posted: 29 June 2007 at 11:28am
i am using vista and have not seen this problem yet, however it is good to know for when we launch.
 
Which operating systems are you using please ?
 
Thank you,
Terry Mancey

email terry@tmancey.ltd.uk | linkedin www.tmancey.ltd.uk | twitter @tmancey
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gernot View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gernot Quote  Post ReplyReply Direct Link To This Post Posted: 30 June 2007 at 7:34am
I have this problem using Windows XP SP2 on a Dell Latitude D820 notebook. It does not occur on other computers, so I ignore it.  
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terrym View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote terrym Quote  Post ReplyReply Direct Link To This Post Posted: 30 June 2007 at 7:38am
I assume you have made sure you are using the latest drivers for your video card, as we have had some strange behavious with certain video drivers in the past ?
Thank you,
Terry Mancey

email terry@tmancey.ltd.uk | linkedin www.tmancey.ltd.uk | twitter @tmancey
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Jazz Quote  Post ReplyReply Direct Link To This Post Posted: 05 July 2007 at 5:51pm
I have this issue on Windows XP SP2 (multiple machines) and Windows Vista Ultimate.
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terrym View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote terrym Quote  Post ReplyReply Direct Link To This Post Posted: 05 July 2007 at 6:37pm

Which version of XTP are you using, we are now using 11.1.3 and have not experienced this issue ?

Thank you,
Terry Mancey

email terry@tmancey.ltd.uk | linkedin www.tmancey.ltd.uk | twitter @tmancey
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terrym View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote terrym Quote  Post ReplyReply Direct Link To This Post Posted: 05 July 2007 at 6:38pm
Originally posted by terrym terrym wrote:

Which version of XTP are you using, we are now using 11.1.3 and have not experienced this issue ?

 
also using Windows Vista Ultimate with 2GB of RAM and an NVIDIA graphics card
 
Thank you,
Terry Mancey

email terry@tmancey.ltd.uk | linkedin www.tmancey.ltd.uk | twitter @tmancey
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Jazz Quote  Post ReplyReply Direct Link To This Post Posted: 05 July 2007 at 7:05pm
I'm using XTP 11.1.1.  Does 11.1.3 have a fix for this issue?
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terrym View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote terrym Quote  Post ReplyReply Direct Link To This Post Posted: 06 July 2007 at 4:21am
I never had issue with 11.1.1 either, strange and will check on further machines soon.
Thank you,
Terry Mancey

email terry@tmancey.ltd.uk | linkedin www.tmancey.ltd.uk | twitter @tmancey
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