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Moderated / locked forums |
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ABuenger 
Newbie 
Joined: 02 February 2006 Status: Offline Points: 1075 |
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 Topic: Moderated / locked forumsPosted: 20 April 2009 at 9:02am |
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All posts to the SyntaxEdit forum or WishList are "pending approval" because the forum is moderated. I also can't post a reply in the SyntaxEdit forum now because it is locked.
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Codejock support
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adrien
Senior Member 
Joined: 30 April 2007 Location: New Zealand Status: Offline Points: 449 |
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Posted: 22 April 2009 at 11:50pm |
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It looks like all forums are moderated.
Can I voice my extreme displeasure at this? It means no-one can help me with a problem I post until a moderator in a US timezone unlocks it. I am in NZ. So it means my posts don't get up for another day unless the moderator works all night as well. Can I suggest if CJ really wants to moderate posts, that they moderate only untrusted/new posters. There are plenty of people on these forums that don't abuse the privilege, but moderating everyone is heavy-handed and draconian. It also greatly reduces the usefulness of the forums at all, which is a real shame, because they have been very useful to date. |
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kstowell
Admin Group 
Joined: 25 January 2003 Location: MIchigan, USA Status: Offline Points: 496 |
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Posted: 23 April 2009 at 10:16pm |
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Hi Adrien,
You have a good point. I posted an announcement about the policy change. I think we can limit moderation to newbie and untrusted posts as you suggest. We have however limited support from Codejock personnel to customers with an active support contract. This means if you require support directly from Codejock you will need to send an email to support@codejock.com. We will monitor the forums as usual and will respond to general questions such as product information or features. Regards, |
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Kirk Stowell, President and CEO
CODEJOCK SOFTWARE SOLUTIONS< |
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kstowell
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Joined: 25 January 2003 Location: MIchigan, USA Status: Offline Points: 496 |
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Posted: 23 April 2009 at 10:47pm |
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Moderation now limited to Newbie members only, Groupie and Senior Members can post freely.
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Kirk Stowell, President and CEO
CODEJOCK SOFTWARE SOLUTIONS< |
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adrien
Senior Member
Joined: 30 April 2007 Location: New Zealand Status: Offline Points: 449 |
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Posted: 24 April 2009 at 10:33am |
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thanks for listening!
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