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Moderated / locked forums

Printed From: Codejock Forums
Category: Codejock Products
Forum Name: Toolkit Pro
Forum Description: Topics Related to Codejock Toolkit Pro
URL: http://forum.codejock.com/forum_posts.asp?TID=14082
Printed Date: 18 May 2024 at 9:22am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Moderated / locked forums
Posted By: ABuenger
Subject: Moderated / locked forums
Date Posted: 20 April 2009 at 9:02am
All posts to the SyntaxEdit forum or WishList are "pending approval" because the forum is moderated. I also can't post a reply in the SyntaxEdit forum now because it is locked.



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Codejock support



Replies:
Posted By: adrien
Date Posted: 22 April 2009 at 11:50pm
It looks like all forums are moderated.

Can I voice my extreme displeasure at this?

It means no-one can help me with a problem I post until a moderator in a US timezone unlocks it. I am in NZ. So it means my posts don't get up for another day unless the moderator works all night as well.

Can I suggest if CJ really wants to moderate posts, that they moderate only untrusted/new posters. There are plenty of people on these forums that don't abuse the privilege, but moderating everyone is heavy-handed and draconian.

It also greatly reduces the usefulness of the forums at all, which is a real shame, because they have been very useful to date.

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http://www.wingate.com - http://www.wingate.com


Posted By: kstowell
Date Posted: 23 April 2009 at 10:16pm
Hi Adrien,

You have a good point. I posted an announcement about the policy change. I think we can limit moderation to newbie and untrusted posts as you suggest. We have however limited support from Codejock personnel to customers with an active support contract. This means if you require support directly from Codejock you will need to send an email to mailto:support@codejock.com - support@codejock.com . We will monitor the forums as usual and will respond to general questions such as product information or features.

Regards,


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Kirk Stowell, President and CEO
CODEJOCK SOFTWARE SOLUTIONS<


Posted By: kstowell
Date Posted: 23 April 2009 at 10:47pm
Moderation now limited to Newbie members only, Groupie and Senior Members can post freely.

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Kirk Stowell, President and CEO
CODEJOCK SOFTWARE SOLUTIONS<


Posted By: adrien
Date Posted: 24 April 2009 at 10:33am
thanks for listening!

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http://www.wingate.com - http://www.wingate.com



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