Error 339

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   A client running windows 7 has problems starting our application.They get an Error 339 "Component "Codejock.SkinFramework.v13.0.0.ocx' or one of it's dependencies not correctly registered: a file is missing or invalid

They tried two setups, one created with INNO setup and another as a MSI installer.
The installations were performed by an administrator.
After the installation the files seems to be in place.

We have multiple clients using Windows 7 and they are the first reporting this problem.

Any clues?

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Arnoutdv Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 29 September 2010 Status: Offline Points: 38	Post Options Post Reply Quote Arnoutdv Report Post Thanks(0) Quote Reply Topic: Error 339 Posted: 29 September 2010 at 10:47am
	A client running windows 7 has problems starting our application. They get an Error 339 "Component "Codejock.SkinFramework.v13.0.0.ocx' or one of it's dependencies not correctly registered: a file is missing or invalid They tried two setups, one created with INNO setup and another as a MSI installer. The installations were performed by an administrator. After the installation the files seems to be in place. We have multiple clients using Windows 7 and they are the first reporting this problem. Any clues?

Oleg Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 21 May 2003 Location: United States Status: Offline Points: 11234	Post Options Post Reply Quote Oleg Report Post Thanks(0) Quote Reply Posted: 30 September 2010 at 6:23am
	Hi, Do you have VB6 application ? please ask them manually register it with regsvr32 tool.
	Oleg, Support Team CODEJOCK SOFTWARE SOLUTIONS

Arnoutdv Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 29 September 2010 Status: Offline Points: 38	Post Options Post Reply Quote Arnoutdv Report Post Thanks(0) Quote Reply Posted: 04 October 2010 at 3:48am
	Hi Oleg, Yes it's a VB6 application. I created two different installers for the components only. 1. created with INNO setup; "PrivilegesRequired=admin" 2. A MSI setup, also only when having admin rights. First I'm going to check with the client whether the files exists on the target machine.

Arnoutdv Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 29 September 2010 Status: Offline Points: 38	Post Options Post Reply Quote Arnoutdv Report Post Thanks(0) Quote Reply Posted: 19 October 2010 at 8:13am
	The files do exist on the target machine, but are somehow not registered by the installer. Manual registering of the files went fine, strange!