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RemoteApp issues | 
 
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   ksh  
   
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     Topic: RemoteApp issuesPosted: 10 November 2020 at 4:09am  | 
 
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   Hi 
   
  I have some issues with RemoteApp. If I try to do certain task in our application that involves the Skin FrameWork it does not always disappear. And is just stuck and hovers over everything as you can see in the image. RemoteApp is windows server 2016/2019 We are currently using Codejock V19.1 Are there others who experience similar problems ? 
   And is there a solution to it ? Regards Kenneth  | 
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   mgampi  
   
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     Posted: 11 November 2020 at 9:17am | 
 
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    are you using Parallel RAS on your server?  | 
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     Martin Product: Xtreme Toolkit v 22.1.0, new Projects v 24.0.0 Platform: Windows 10 v 22H2 (64bit) Language: VC++ 2022  | 
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   ksh  
   
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     Posted: 11 November 2020 at 9:22am | 
 
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   We are not using Parallel RAS. 
   
  Its a pure Windows server with terminal services and then there is just published our software. If i press "ctrl+alt+del" it disappears again.  | 
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   markr  
   
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     Posted: 17 November 2020 at 12:46am | 
 
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   Have you tried 19.2? It looks like they addressed a bug along these lines in that release. 
   
  https://codejock.com/products/releasenotes/release_notes.asp 
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   ksh  
   
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     Posted: 18 November 2020 at 9:07am | 
 
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   I have now tried to go for 19.3 and its still an issue
    
   
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   mgampi  
   
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     Posted: 20 November 2020 at 10:54am | 
 
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    Do you have a chance to remote debug the application and check all loaded DLLs?  In our case, we cross checked the loaded libraries at first level with the libraries shown in dependency walker.  The difference took us in the right direction. We then excluded those additional libraries from Skin Manager and finally this fixed our issue. 
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     Martin Product: Xtreme Toolkit v 22.1.0, new Projects v 24.0.0 Platform: Windows 10 v 22H2 (64bit) Language: VC++ 2022  | 
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   agontarenko  
   
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     Posted: 24 November 2020 at 4:32am | 
 
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   Hello Kenneth, 
   
  Also can you to reproduce this bug with our samples? Regards, Artem Gonarenko
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   ksh  
   
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     Posted: 24 November 2020 at 6:13am | 
 
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   How did you do the remote debug of the application ?
    
   
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   ksh  
   
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     Posted: 24 November 2020 at 6:15am | 
 
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   I will try to disable frame shadow. 
   
  I can reproduce it.  | 
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   mgampi  
   
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     Posted: 24 November 2020 at 8:26am | 
 
   
   
 Using Windows Remote Debugger (Visual Studio 2017). 
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     Martin Product: Xtreme Toolkit v 22.1.0, new Projects v 24.0.0 Platform: Windows 10 v 22H2 (64bit) Language: VC++ 2022  | 
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   agontarenko  
   
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     Posted: 24 November 2020 at 8:27am | 
 
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    "How did you do the remote debug of the application ?" - I have used remote debugger. Can you describe how to I can try to reproduce it. Or share please screen video.  | 
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   ksh  
   
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     Posted: 24 November 2020 at 9:35am | 
 
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    I will try to debug it remotely. Here is a video of the behavior https://compusoftdk-my.sharepoint.com/:v:/g/personal/ks_compusoft_dk/EQ1OE4K522VNg7aVUSzgqVYBQ_4RgM6cSKUjCTjcuKt7QA?e=aavb2J Here is the code I use. Public Sub ShowMessage(Tekst As String, _ 
Optional ShowDelay = -1, _ Optional EvtHeader As String) Me.Visible = False     Dim Popup As XtremeSuiteControls.PopupControl 
    Set Popup = Me.PopupControlMsg 
    Dim Item As PopupControlItem 
    Dim h    As Long 
    Dim ho   As Long 
    Dim W    As Long 
    Dim mw   As Long 
    If ShowDelay = 0 Then ShowDelay = 4000 
PopupControlMsg.SplashScreenMode = True PopupControlMsg.Animation = xtpPopupAnimationNone '= xtpPopupAnimationFade PopupControlMsg.ShowDelay = ShowDelay PopupControlMsg.Transparency = 230 PopupControlMsg.DefaultLocation = xtpPopupLocationCenter PopupControlMsg.AllowMove = True PopupControlMsg.VisualTheme = xtpPopupThemeCustom     PopupControlMsg.RemoveAllItems 
PopupControlMsg.Icons.RemoveAll     Set Item = PopupControlMsg.AddItem(10, 16, 270, 41, "") 
Item.SetIcon B.Icon, xtpPopupItemIconNormal     If EvtHeader > "" Then 
Set Item = PopupControlMsg.AddItem(50, 15, 500, 500, EvtHeader) Item.TextColor = rgb(150, 61, 0) Item.Font.Bold = True Item.Font.Size = 18 Item.Hyperlink = False Item.TextAlignment = DT_LEFT 'Or DT_WORDBREAK h = 30 Item.CalculateHeight Item.CalculateWidth W = Item.Width h = Item.Height + 10 ho = h + 20     Else 
h = 0 ho = 10 End If     Set Item = PopupControlMsg.AddItem(50, 16 + h, 500, 500 + h, Tekst) 
Item.TextColor = rgb(0, 61, 178) Item.Font.Bold = True Item.Font.Size = 12 Item.Hyperlink = False Item.TextAlignment = DT_LEFT 'Or DT_WORDBREAK     Item.CalculateHeight 
Item.CalculateWidth     If Item.Width > W Then 
mw = Item.Width Else mw = W End If     If Abs((mw + 65) - PopupControlMsg.Width) > 10 Or Abs((ho + (Item.Height + 12)) - PopupControlMsg.Height) > 10 Then 
PopupControlMsg.Close End If PopupControlMsg.SetSize mw + 65, ho + Item.Height + 12 PopupControlMsg.tag = "MESSAGE"     PopupControlMsg.Show 
DoEvents End Sub  | 
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   agontarenko  
   
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     Posted: 24 November 2020 at 9:59am | 
 
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   I can't load or play video 
   
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   ksh  
   
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     Posted: 24 November 2020 at 10:10am | 
 
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   Then we try youtube 
   
  https://youtu.be/i1sLSDw6ZgU 
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   agontarenko  
   
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     Posted: 24 November 2020 at 10:35am | 
 
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   Can you reproduce this bug in your application with 19.3 version? 
   
  Can you reproduce same bug in our application with 19.3 version?  | 
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   ksh  
   
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     Posted: 24 November 2020 at 3:57pm | 
 
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   After Markr suggested upgrading to 19.3 i did that. 
   
  It's still the same issue.  | 
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   mgampi  
   
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     Posted: 25 November 2020 at 4:36am | 
 
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    Ah, I see it's VB. I don't know much about VB, but are you absolutely sure, that you call the close method for the popup window all the time? 
   You can add a message beep when you call the close funtion. Then you can 'hear' what's going on.  | 
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     Martin Product: Xtreme Toolkit v 22.1.0, new Projects v 24.0.0 Platform: Windows 10 v 22H2 (64bit) Language: VC++ 2022  | 
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   agontarenko  
   
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     Posted: 25 November 2020 at 8:49am | 
 
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    Hello Kenneth, I've checked all VB6 samples from Codejock SuitePro 19.1 and 19.3, any problems except known frame shadow problem not found. ![]() (mantis #0001313) 
   Regards, Artem Gonarenk | 
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