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Is there a tech support?

Printed From: Codejock Forums
Category: Codejock Products
Forum Name: Calendar
Forum Description: Topics Related to Codejock Calendar
URL: http://forum.codejock.com/forum_posts.asp?TID=9379
Printed Date: 21 December 2024 at 9:56pm
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Topic: Is there a tech support?
Posted By: mpspark
Subject: Is there a tech support?
Date Posted: 21 January 2008 at 11:08pm
I kept sending questions about a bug through tech support page but gets absolutely no response from codejock. Does this company has any tech support? The problem I am having seems like a bug with v. 10.4 and I am at the end of my rope. It's a kind of bug that can be recreated by sending a sample from my actual customer, so I can't even post it here.  Can somebody respond?



Replies:
Posted By: wlcabral
Date Posted: 22 January 2008 at 3:34pm
There are tech suport and I think that's good. 
 


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wlcabral


Posted By: Oleg
Date Posted: 22 January 2008 at 3:44pm
Hi,
What issue number assigned?


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Oleg, Support Team
CODEJOCK SOFTWARE SOLUTIONS


Posted By: mpspark
Date Posted: 24 January 2008 at 1:15am
Originally posted by oleg oleg wrote:

Hi,
What issue number assigned?

No issue number. Absolutely nothing. Not even a submission confirmation email. I submitted it twice already. I'm wondering if your email is deleted by yahoo spam filter... I will try it again with different email address



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