Suite Pro - technical support... when...?

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technical support... when...?

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Category: Codejock Products
Forum Name: Suite Pro
Forum Description: Topics Related to Codejock Suite Pro
URL: http://forum.codejock.com/forum_posts.asp?TID=2637
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Topic: technical support... when...?

Posted By: CeCe
Subject: technical support... when...?
Date Posted: 26 July 2005 at 1:54am

I have a license of Xtreme Suite professional edition for activex + 1 Year Support and Maintenance.

The day 25-Jun-2005 I opened a ticket to have aid of the technical support, with the following text:

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Conflict with other object activex
I am a registered user of Xtreme Suite Pro for ActiveX, and also of ActiveReports Standard Edition v2.3.3.1275 of DataDynamics ( http://www.datadynamics.com - www.datadynamics.com ). Both objects enter in conflict when it is tried to create a Pane object in DockingPane. In order to verify this problem quickly uses the sample SDIsample de DockingPane. In that project makes a reference to ActiveReports and run it. Immediately in DockingPane will appear an error (Type mistmatch). I need to know how to avoid this conflict.
Thanks
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Until today (1 month) ticket remains open, and without answer.

The problem was solved by the technical support of the other component, that responded to me in 24 hours.

When I have the aid of the technical support of Codejock?

Thanks