Command Bars - Arrow not display in exemples

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Arrow not display in exemples

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Category: Codejock Products
Forum Name: Command Bars
Forum Description: Topics Related to Codejock Command Bars
URL: http://forum.codejock.com/forum_posts.asp?TID=24185
Printed Date: 25 April 2024 at 4:39am
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Topic: Arrow not display in exemples

Posted By: Aminasking
Subject: Arrow not display in exemples
Date Posted: 31 July 2021 at 1:08pm

Hello

Why arrow is not display Thumbs Down

(see the pic)

Replies:

Posted By: rdhd
Date Posted: 03 August 2021 at 11:26am

We have potentially this issue though I have not examined it yet. Customers are saying that if the fonts we use are untrusted. The Windows 10 OS appears to now be blocking untrusted fonts. Here is what our customers are saying:

"UI resources such as down arrows on icons, etc. do not display properly when the Windows 10 security setting to block untrusted fonts is enabled. The resources either do not display at all or display as alphanumeric e.g. the Solid Edge icons have a character "3" displayed instead of the expected down arrow."

Microsoft has determined untrusted fonts to be a low risk and that users can enable the use of untrusted fonts as the default. But, some customers are balking at disabling that setting.

See https://techcommunity.microsoft.com/t5/microsoft-security-baselines/dropping-the-quot-untrusted-font-blocking-quot-setting/ba-p/701068

Perhaps you have that setting enabled to block untrusted fonts.

Posted By: markr
Date Posted: 03 August 2021 at 4:20pm

Installing the latest (v20.0) CodeJock fonts resolved this problem for me. Now the v20 samples are displaying ribbon UI elements (drop-down arrows, etc.) correctly.

[EDIT] Unfortunately, taking this step breaks all other (previously installed) products that use (v19.3) version of Codejock.ttf. Which is a huge problem. Cry

Posted By: rdhd
Date Posted: 03 August 2021 at 4:32pm

Perhaps someone at CJ can explain why. I didn't do any research yet as to how to make a font "trusted". Perhaps just signing them. I'm assuming it was the untrusted issue. Did you first try to change the OS setting before upgrading to see if it avoids the issue? You know, help me do my job!!!

Posted By: Aminasking
Date Posted: 04 August 2021 at 5:59am

I used the methods quote on this page https://docs.microsoft.com/fr-FR/troubleshoot/windows-client/shell-experience/feature-to-block-untrusted-fonts" rel="nofollow - https://docs.microsoft.com/fr-FR/troubleshoot/windows-client/shell-experience/feature-to-block-untrusted-fonts but nothing worked; same problem.

I don't think it's a problem with the Fonts.. Disapprove

My Configuration

Windows 10 Pro 64 Ver 21H1 Build 19043.1110 ActiveX Ver 20.

Posted By: Aminasking
Date Posted: 04 August 2021 at 6:06am

I tried with version 20 but had the same problem markr can you give more explanation how you did it?

Thanks

Posted By: markr
Date Posted: 04 August 2021 at 5:17pm

In my case, it's not an issue with the font being untrusted. Rather, the "CodeJock.ttf" font file changed substantially between XTP v19 and v20. Those changes don't appear to be backward compatible.

If you install the v19 CodeJock fonts, then v20 apps won't show ribbon resources correctly.

Similarly, if you install the v20 CodeJock fonts, then v19 apps won't show ribbon resources correctly.

Posted By: rdhd
Date Posted: 04 August 2021 at 5:27pm

Thanks for the info markr

Posted By: Aminasking
Date Posted: 05 August 2021 at 11:24am

Hi..

Yes it work.. Wink

What I did: I just reinstalled codejock.ttf and it's working. Thanks Markr for the tip.

I think CJ should specify this in the help file.

Thanks to everyone who participated to resolve this problem Thumbs Up

CodeJock is still the leader UI components.