Command Bars - Ribbon System Button disabled

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Ribbon System Button disabled

Printed From: Codejock Forums
Category: Codejock Products
Forum Name: Command Bars
Forum Description: Topics Related to Codejock Command Bars
URL: http://forum.codejock.com/forum_posts.asp?TID=17375
Printed Date: 06 October 2024 at 5:13am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Ribbon System Button disabled

Posted By: chrisABC
Subject: Ribbon System Button disabled
Date Posted: 05 October 2010 at 5:54am

I use the excellent Ribbon Bar, with a big round System button top left.
99.9% of the time it works perfectly.
But occasionally that big round button seems to become disabled.
Moving the mouse over it or clicking on it produces nothing.
It looks normal but it does nothing.

What could my program be doing to cause this?
What property could be getting set to cause this?

More Information:
When this problem occurs, EVERYTHING else on the screen still works OK.
   The QuickAccess Toolbar still works.
   The System Button Tooltip still appears when mouse paused over it.
   The CommandBars.Execute event is not triggered when I click system button.

The System Button has hot key ALT-M. Pressing ALT-M works OK.
And when ALT-M has been used, thereafter the Button again works perfectly.
99.9% of the time.

Any idea what is causing this???

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Chris (Manchester, UK) -- www.abc6.co.uk ---- Using CodeJock ActiveX Suite 13.1.0 with Windows8, VB6 SP6

Replies:

Posted By: chrisABC
Date Posted: 25 November 2010 at 6:37am

Still waiting for a reply to this problem.

I get one or two customers each week phoning me to say that their program has stopped working......

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Chris (Manchester, UK) -- www.abc6.co.uk ---- Using CodeJock ActiveX Suite 13.1.0 with Windows8, VB6 SP6

Posted By: Oleg
Date Posted: 25 November 2010 at 7:40am

Hmm. maybe can give us something that can reproduce it. Soem steps/samples/ etc ?

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Oleg, Support Team
CODEJOCK SOFTWARE SOLUTIONS

Posted By: chrisABC
Date Posted: 25 November 2010 at 7:45am

I wish I could........

but no. Most of the time it worls perfectly. I cannot find what causes it to go wrong.

I guess this is not a common problem then :-)

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Chris (Manchester, UK) -- www.abc6.co.uk ---- Using CodeJock ActiveX Suite 13.1.0 with Windows8, VB6 SP6

Posted By: Oleg
Date Posted: 25 November 2010 at 7:53am

Hi,

Strage that nobody complained about it before... maybe something related to your Update handler and you have situation where you somehow disable this sytembutton ?

Check all lines of Update handler.

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Oleg, Support Team
CODEJOCK SOFTWARE SOLUTIONS