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Scroll bars not working in preview window

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Yannis View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Yannis Quote  Post ReplyReply Direct Link To This Post Topic: Scroll bars not working in preview window
    Posted: 26 June 2009 at 4:56am
Hi,

The use of specific skins in a Visual Dataflex (XP Pro + VDF14.1 + Crystal Reports XI + Codejock skins) application results in a weird symptom.
When a report is shown in a preview window, the scrollbars are skinned, visible but cannot be used, they appear 'disabled'. The only way to scroll is using either the arrow keys or the pgip / pgdn keys.
This doesn't happen with all skins, but definitely with some of them like Vista Ultimate Normal Black 48 from 'Vista Ultimate.cjstyles' skin package.

Any idea why this happens or how this could be fixed ?

Thanks
Yannis

uploads/20090626_045616_Vista_Ultimate.zip
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Arnoldex View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Arnoldex Quote  Post ReplyReply Direct Link To This Post Posted: 22 July 2009 at 8:30am
Hello,
 
We have the same problem here. It happened when using
 
-Crystal Reports XI Runtime
-VDF 14.1
-Crystal Reports 10 Reports
-Skins
 
When we use Crystal Reports XI Reports with the cCrystal-Class (instead of the old CrystalReport-class), it works.
 
The only solution we found is to disable the skins or to convert our reports and report views.
 
Is there any other solution?
 
Greetings,
 
Thomas
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Yannis View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Yannis Quote  Post ReplyReply Direct Link To This Post Posted: 23 July 2009 at 9:52am
As an update to the problem, the issue is not skin specific but really general.
Once the user changes the application's skin during runtime, then the bars are working back normally until the application is shut down and restarted.
I tried to find an adequate event where I would automatically do this "skin switching" during the application's launch but without any success so far.
Disabling the skins is not the best of all options especially now where all clients have already worked with them (and liked them), but changing the reports to cCrystal class is not an option at all for the moment due to quite a lot of code written in a subclass based on the older crystal package which doesn't work if we simply modify the base object to the new cCrystal class. This will take time and a lot of work to go there, so as I said not an option for the moment.
A solution or a workaround would really be appreciated.......


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Metodo_Sviluppo View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Metodo_Sviluppo Quote  Post ReplyReply Direct Link To This Post Posted: 01 September 2009 at 8:33am
Same problem here.
 
VB6 MDI App with Skinframework (Suite Controls ver. 13.0.0).
Crystal Reports XI runtime.
 
The crystal preview window appears with disabled scrollbars (sometimes resizing the window or changing zoom level solves the problem)
Same problem sometimes also on a combobox rendered inside a third-party grid control (Farpoint Spread 3.0).
 
No word from Codejock regarding this problem?
 
Thanks.
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martinstuij View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote martinstuij Quote  Post ReplyReply Direct Link To This Post Posted: 01 September 2009 at 10:19am
We have also this problem. The scrollbars of our report generator tool, Gupta Reportbuilder, are frozen on Windows Terminal Server 2008 (with SP1 or SP2). When we are using Windows Server 2008 or any other Windows version we don't have any problem.
 
We are using the CodeJock SkinFramework 12.0.2. I have also tried version 13.0.0 and 13.1.0 but both doesn't work either.
 
When the print preview Window is created (which show the Gupta Reportbuilder control), I will load another time the skin. After this it works correctly until the application is restarted (like the way Yannis has written).
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Metodo_Sviluppo View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Metodo_Sviluppo Quote  Post ReplyReply Direct Link To This Post Posted: 27 October 2009 at 5:57am
Problem with scrollbars still present on lastest 13.2.0 version of Xtreme Suite ActiveX.
 
Does someone found a solution for this annoying problem other than swith skin or not skinning at all?
 
Codejock guys didn't reply so far...
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Yannis View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Yannis Quote  Post ReplyReply Direct Link To This Post Posted: 27 October 2009 at 6:09am
Originally posted by Metodo_Sviluppo Metodo_Sviluppo wrote:

Problem with scrollbars still present on lastest 13.2.0 version of Xtreme Suite ActiveX.
Does someone found a solution for this annoying problem other than swith skin or not skinning at all?
Codejock guys didn't reply so far...


Unfortunately no, still with this huge problem on our hands.
Report windows from crystal reports still having the scrollbars disabled and the only movement that can be done is through arrows or pgup / pgdn keys.
Quite irritating it is true, removing the skinning after having given it to a client is as bad as the scrollbars not working.


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Oleg View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Oleg Quote  Post ReplyReply Direct Link To This Post Posted: 28 October 2009 at 1:44pm
Hello,
 
Please use issuetrack for such critical issues instead of forum. Forum is for developer-to-developer talks.
Please open new issue and attach all that can help reproduce  problem.
Oleg, Support Team
CODEJOCK SOFTWARE SOLUTIONS
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jads View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jads Quote  Post ReplyReply Direct Link To This Post Posted: 29 October 2009 at 12:09am
Have you tried using the InitCommonControls or InitCommonControlsEx API call in the Form_Initialise event of the first form your project loads? In our project this allows the scrollbars to work, but the theme is not applied to the scrollbar (in 13.1.0)
Product: Xtreme SuitePro (ActiveX) version 13.4.0
Platform: Windows XP (32bit) - SP 3
Language: Visual Basic 6.0 SP6
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Metodo_Sviluppo View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Metodo_Sviluppo Quote  Post ReplyReply Direct Link To This Post Posted: 30 October 2009 at 4:01am
Yes, this seems to solve the problem.
Previously the call to InitCommoncontrols was in the Main sub of my application, now i moved the call into the "Splash screen" that is the first form to be loaded.
Futhermore, as i said in "Windows 7 scrollbars" topic, i've added the Crystal Reports viewer control to this form. Now the scrollbars seems to work correctly.
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Oleg View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Oleg Quote  Post ReplyReply Direct Link To This Post Posted: 30 October 2009 at 8:40am
Great :) Thanks for sharing.
Oleg, Support Team
CODEJOCK SOFTWARE SOLUTIONS
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