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Skin Framework causes program to crash

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goedkoper50 View Drop Down
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    Posted: 15 May 2009 at 3:39am
 
We use the SkinFramework OCX in a Visual Basic 6 application.

On some of our customers pc's (Windows XP), our product sometimes crashes on start-up and from the Windows application error log it seems as though the problem is coming from the SkinFramework OCX.

This behaviour seems to be random - the product sometimes starts-up without any problem, and sometimes crashes (and from our start-up log it seems that it is crashing well after the Skin has been loaded).
 
This is what we have in the Windows Application error log (unfortunately in French):
 
Type de l'événement :    Erreur
Source de l'événement : Application Error
Catégorie de l'événement :         Aucun
ID de l'événement :        1000
Date :               04/05/2009
Heure :             15:23:57
Utilisateur :       N/A
Ordinateur :       COMPTA-102
Description :
Application défaillante v5app.exe, version 5.0.0.3, module défaillant coc8f5~1.ocx, version 11.2.2.0, adresse de défaillance 0x0002132b.
Pour plus d'informations, consultez le centre Aide et support à l'adresse http://go.microsoft.com/fwlink/events.asp.
Données :
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 76 35 61   ure  v5a
0018: 70 70 2e 65 78 65 20 35   pp.exe 5
0020: 2e 30 2e 30 2e 33 20 69   .0.0.3 i
0028: 6e 20 63 6f 63 38 66 35   n coc8f5
0030: 7e 31 2e 6f 63 78 20 31   ~1.ocx 1
0038: 31 2e 32 2e 32 2e 30 20   1.2.2.0
0040: 61 74 20 6f 66 66 73 65   at offse
0048: 74 20 30 30 30 32 31 33   t 000213
0050: 32 62 0d 0a               2b..   
 
 
Could this be an anti-virus issue ?
 
Has anyone experienced similar behaviour ?
 
 
 
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Oleg View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Oleg Quote  Post ReplyReply Direct Link To This Post Posted: 15 May 2009 at 3:54am
Hello,
 
11.2.2 is too old for SkinFramework - a lot of issues was fixed already. Very recommend update.
Oleg, Support Team
CODEJOCK SOFTWARE SOLUTIONS
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spol View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote spol Quote  Post ReplyReply Direct Link To This Post Posted: 17 May 2009 at 8:11am
Hi, I am experiencing the very same behaviour,
the software I am developing craches on start-up with an 'out of memory' message in a random way. A computer with 2GB RAM give this error while another with 512MB just works fine. I temporarily removed the SkinFramework control and all works fine on all the computers.
I am using the latest version 13.0.0.

Thanks,
Paolo Saudin
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RichardHunt View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote RichardHunt Quote  Post ReplyReply Direct Link To This Post Posted: 11 June 2009 at 5:37am
Hi. I am also experiencing the same problem with v13.0.0.0 (faulting module is Codejock.SkinFramework.Unicode.v13.0.0.ocx).
Is there a patch available?
Is there anything I can do to mitigate the error?

Thanks,

Richard Hunt
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