HELP: Activation code limit reached

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   Hi,

I have an urgent issue. I just reformatted and reinstalled my PC and tried to
regenerate an activation key to reinstall Codejock Extreme Toolkit Pro 10.4.2, but i received an error saying
"Activation code limit reached". This is the same PC installed it the last time. My subscription is for single license only, but it should limit to just 1 installation.

Has anyone encountered similar problem before? Please help.

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halbertlouis Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 December 2006 Status: Offline Points: 6	Post Options Post Reply Quote halbertlouis Report Post Thanks(0) Quote Reply Topic: HELP: Activation code limit reached Posted: 11 February 2007 at 3:32am
	Hi, I have an urgent issue. I just reformatted and reinstalled my PC and tried to regenerate an activation key to reinstall Codejock Extreme Toolkit Pro 10.4.2, but i received an error saying "Activation code limit reached". This is the same PC installed it the last time. My subscription is for single license only, but it should limit to just 1 installation. Has anyone encountered similar problem before? Please help.

Simon HB9DRV Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 07 July 2005 Location: Switzerland Status: Offline Points: 458	Post Options Post Reply Quote Simon HB9DRV Report Post Thanks(0) Quote Reply Posted: 11 February 2007 at 3:40am
	I've just switched to a new Duo 2.4 GHz box and copied the Codejock tree over, all I had to do was add entries to Visual Studio 6.0 for Include and Library locations. I wonder what will happen when I try to activate the next kit using my new computer? BTW - the 2.4GHz E6600 + 10,000 RPM disks really rocks!
	Simon HB9DRV

noldo66 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 29 June 2005 Location: United States Status: Offline Points: 4	Post Options Post Reply Quote noldo66 Report Post Thanks(0) Quote Reply Posted: 11 February 2007 at 1:58pm
	Simon, This happened to me. Just contact customer service and explain to them the situation that you work on several machines sometimes because of hardware and coding requirements, especially if in the future you purchase a new machine. I believe they'll reset the counter. I hope this helps.
	ab imo pectore

halbertlouis Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 December 2006 Status: Offline Points: 6	Post Options Post Reply Quote halbertlouis Report Post Thanks(0) Quote Reply Posted: 11 February 2007 at 9:14pm
	I understand it fails if I install on several machine or new hardware. But my PC is exactly the same as the old installation, no hardware changes, I just reformatted. Can't Codejock database detects it's the same machine and issue unlimited activation? Does anyone know how Codejock determine your machine code? Based on MAC address or something? Anyway, it's now resolved already after I sent email to sales@codejock.com I just didn't know they have such a strict license control system.