Codejock Developer Community : Crash in 13.0.0 http://forum.codejock.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Fri, 22 May 2026 18:49:29 +0000 Wed, 18 Mar 2009 10:30:09 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 forum.codejock.com/RSS_post_feed.asp?TID=13655 <![CDATA[Codejock Developer Community]]> http://forum.codejock.com/forum_images/codejock-logo.gif http://forum.codejock.com/ <![CDATA[Crash in 13.0.0 : Thanks to larryp for such a great...]]> http://forum.codejock.com/forum_posts.asp?TID=13655&PID=46846&title=crash-in-13-0-0#46846 Author: terrym
Subject: 13655
Posted: 18 March 2009 at 10:30am

Thanks to larryp for such a great library.  We have now fixed our issue.
Once again thanks, your help was much appreciated
]]> Wed, 18 Mar 2009 10:30:09 +0000 http://forum.codejock.com/forum_posts.asp?TID=13655&PID=46846&title=crash-in-13-0-0#46846 <![CDATA[Crash in 13.0.0 : larryp wrote:uploads/20090314_224943_XCrashReport.zip...]]> http://forum.codejock.com/forum_posts.asp?TID=13655&PID=46727&title=crash-in-13-0-0#46727 Author: terrym
Subject: 13655
Posted: 15 March 2009 at 6:11pm

Originally posted by larryp larryp wrote:

uploads/20090314_224943_XCrashReport.zip
 
I have uploaded a zip file.  It contains a readme with more information.
 
Hope this helps.
 
--Larry
 
Thanks, much appreciated.
Terry
 
]]> Sun, 15 Mar 2009 18:11:55 +0000 http://forum.codejock.com/forum_posts.asp?TID=13655&PID=46727&title=crash-in-13-0-0#46727 <![CDATA[Crash in 13.0.0 : larryp wrote: I should have...]]> http://forum.codejock.com/forum_posts.asp?TID=13655&PID=46726&title=crash-in-13-0-0#46726 Author: terrym
Subject: 13655
Posted: 15 March 2009 at 6:11pm

Originally posted by larryp larryp wrote:

I should have mentioned that Hans has four articles posted.  The last one is at http://www.codeproject.com/KB/debug/XCrashReportPt4.aspx
 
I put together a zip file containing Hans test application and my changes to it.  I compiled it with Visual Studio 2008 and ran a quick test on Vista Ultimate.   I have not thoroughly tested it, but it should be a good starting point.  As the saying goes, "It is working on my machine".
 
To use the code you must follow the steps that Hans outlined.  Some of the highlights are as follows:
 
* Build your release mode application with DEBUG information stored in the PDB.  This is not a problem, since you do not ship the pdb files to your customer.
* Include the crash handler files in your application.
* Ship the crash report executable with your program.
 
When the program crashes on a clients machine, the code compiled into your program will create a minidump file, launch the crash report executable and exit.  The crash report executable dumps the registry to a file, zips up all files and allows the user to email the zip file back to you.
 
Once you get the email, extract the minidump file and copy it into your source code directory.
This must be an exact copy of the source as it was built for the customer, including the path to the source.
Then double-click on the mindump file and Visual Studio opens.
Click run and Visual Studio takes you to the crash.
It includes the stack trace and stack variables but does not include data on the heap.
 
I have been using this technique for about three years and it has helped me solve many crashes.  I have used it with Visual Studio 2003, 2005 and now 2008.
 
How do I send you the code?  E-mail or do you have a web-server I can post it to?
 
--Larry
 
Thank you very much for this great help.  I appreciate this and will add this to our project tomorrow and let you know our results.  And if we can ever be of assistance to you just let us know as we owe you big time.
 
]]> Sun, 15 Mar 2009 18:11:18 +0000 http://forum.codejock.com/forum_posts.asp?TID=13655&PID=46726&title=crash-in-13-0-0#46726 <![CDATA[Crash in 13.0.0 : uploads/20090314_224943_XCrashReport.zip I...]]> http://forum.codejock.com/forum_posts.asp?TID=13655&PID=46703&title=crash-in-13-0-0#46703 Author: larryp
Subject: 13655
Posted: 14 March 2009 at 10:51pm

uploads/20090314_224943_XCrashReport.zip
 
I have uploaded a zip file.  It contains a readme with more information.
 
Hope this helps.
 
--Larry
]]> Sat, 14 Mar 2009 22:51:59 +0000 http://forum.codejock.com/forum_posts.asp?TID=13655&PID=46703&title=crash-in-13-0-0#46703 <![CDATA[Crash in 13.0.0 : larryp wrote:How do I send...]]> http://forum.codejock.com/forum_posts.asp?TID=13655&PID=46702&title=crash-in-13-0-0#46702 Author: ABuenger
Subject: 13655
Posted: 14 March 2009 at 7:14pm

Originally posted by larryp larryp wrote:

How do I send you the code?  E-mail or do you have a web-server I can post it to?


Why not post it here? There is an upload button when you make a new post.

]]> Sat, 14 Mar 2009 19:14:45 +0000 http://forum.codejock.com/forum_posts.asp?TID=13655&PID=46702&title=crash-in-13-0-0#46702 <![CDATA[Crash in 13.0.0 : I should have mentioned that Hans...]]> http://forum.codejock.com/forum_posts.asp?TID=13655&PID=46701&title=crash-in-13-0-0#46701 Author: larryp
Subject: 13655
Posted: 14 March 2009 at 6:49pm

I should have mentioned that Hans has four articles posted.  The last one is at http://www.codeproject.com/KB/debug/XCrashReportPt4.aspx
 
I put together a zip file containing Hans test application and my changes to it.  I compiled it with Visual Studio 2008 and ran a quick test on Vista Ultimate.   I have not thoroughly tested it, but it should be a good starting point.  As the saying goes, "It is working on my machine".
 
To use the code you must follow the steps that Hans outlined.  Some of the highlights are as follows:
 
* Build your release mode application with DEBUG information stored in the PDB.  This is not a problem, since you do not ship the pdb files to your customer.
* Include the crash handler files in your application.
* Ship the crash report executable with your program.
 
When the program crashes on a clients machine, the code compiled into your program will create a minidump file, launch the crash report executable and exit.  The crash report executable dumps the registry to a file, zips up all files and allows the user to email the zip file back to you.
 
Once you get the email, extract the minidump file and copy it into your source code directory.
This must be an exact copy of the source as it was built for the customer, including the path to the source.
Then double-click on the mindump file and Visual Studio opens.
Click run and Visual Studio takes you to the crash.
It includes the stack trace and stack variables but does not include data on the heap.
 
I have been using this technique for about three years and it has helped me solve many crashes.  I have used it with Visual Studio 2003, 2005 and now 2008.
 
How do I send you the code?  E-mail or do you have a web-server I can post it to?
 
--Larry
]]> Sat, 14 Mar 2009 18:49:44 +0000 http://forum.codejock.com/forum_posts.asp?TID=13655&PID=46701&title=crash-in-13-0-0#46701 <![CDATA[Crash in 13.0.0 : terrym wrote:Ok very cool,...]]> http://forum.codejock.com/forum_posts.asp?TID=13655&PID=46683&title=crash-in-13-0-0#46683 Author: ABuenger
Subject: 13655
Posted: 14 March 2009 at 8:12am

Originally posted by terrym terrym wrote:

Ok very cool, however not sure if something we are missing in Visual Studio 2008, but when we enter the EIP address it doesn't go to the code location???  Any ideas please?


http://www.codeproject.com/KB/debug/XCrashReportPt1.aspx?msg=1245807#xx1245807xx

]]> Sat, 14 Mar 2009 08:12:32 +0000 http://forum.codejock.com/forum_posts.asp?TID=13655&PID=46683&title=crash-in-13-0-0#46683 <![CDATA[Crash in 13.0.0 : larryp wrote:This is not an...]]> http://forum.codejock.com/forum_posts.asp?TID=13655&PID=46680&title=crash-in-13-0-0#46680 Author: terrym
Subject: 13655
Posted: 14 March 2009 at 4:57am

Originally posted by larryp larryp wrote:

This is not an answer to your problem, but it might help with debugging crashes on a clients computer.
 
We use a crash handler to write a minidump file that contains the crash info.  We have a dialog that is displayed on a crash to allow the user to quickly send it to us.  We copy the minidump file into our source code directory, double-click it to start Visual Studio, hit F5 (Run) and it takes us right to the crash and shows us the call stack.  Very easy and has helped us many times.
 
We use a variation of the code by Hans Dietrich on CodeJock (http://www.codeproject.com/KB/debug/XCrashReportPt1.aspx).  There are some changes to use it on Visual Studio 2008, but it works nicely.
 
--Larry
 
Hi
 
Ok very cool, however not sure if something we are missing in Visual Studio 2008, but when we enter the EIP address it doesn't go to the code location???  Any ideas please?
 
]]> Sat, 14 Mar 2009 04:57:09 +0000 http://forum.codejock.com/forum_posts.asp?TID=13655&PID=46680&title=crash-in-13-0-0#46680 <![CDATA[Crash in 13.0.0 : larryp wrote:This is not an...]]> http://forum.codejock.com/forum_posts.asp?TID=13655&PID=46665&title=crash-in-13-0-0#46665 Author: terrym
Subject: 13655
Posted: 13 March 2009 at 12:56pm

Originally posted by larryp larryp wrote:

This is not an answer to your problem, but it might help with debugging crashes on a clients computer.
 
We use a crash handler to write a minidump file that contains the crash info.  We have a dialog that is displayed on a crash to allow the user to quickly send it to us.  We copy the minidump file into our source code directory, double-click it to start Visual Studio, hit F5 (Run) and it takes us right to the crash and shows us the call stack.  Very easy and has helped us many times.
 
We use a variation of the code by Hans Dietrich on CodeJock (http://www.codeproject.com/KB/debug/XCrashReportPt1.aspx).  There are some changes to use it on Visual Studio 2008, but it works nicely.
 
--Larry
 
Very cool, do you have a version that works straight away for VS2008.  We dont mind paying as it would be great to implement for this customer to test for us.
 
]]> Fri, 13 Mar 2009 12:56:07 +0000 http://forum.codejock.com/forum_posts.asp?TID=13655&PID=46665&title=crash-in-13-0-0#46665 <![CDATA[Crash in 13.0.0 : This is not an answer to your...]]> http://forum.codejock.com/forum_posts.asp?TID=13655&PID=46663&title=crash-in-13-0-0#46663 Author: larryp
Subject: 13655
Posted: 13 March 2009 at 12:51pm

This is not an answer to your problem, but it might help with debugging crashes on a clients computer.
 
We use a crash handler to write a minidump file that contains the crash info.  We have a dialog that is displayed on a crash to allow the user to quickly send it to us.  We copy the minidump file into our source code directory, double-click it to start Visual Studio, hit F5 (Run) and it takes us right to the crash and shows us the call stack.  Very easy and has helped us many times.
 
We use a variation of the code by Hans Dietrich on CodeJock (http://www.codeproject.com/KB/debug/XCrashReportPt1.aspx).  There are some changes to use it on Visual Studio 2008, but it works nicely.
 
--Larry
]]> Fri, 13 Mar 2009 12:51:23 +0000 http://forum.codejock.com/forum_posts.asp?TID=13655&PID=46663&title=crash-in-13-0-0#46663