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Missing Min, Max, Close Buttons with iTunes skin

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meaningoflights View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote meaningoflights Quote  Post ReplyReply Direct Link To This Post Topic: Missing Min, Max, Close Buttons with iTunes skin
    Posted: 11 July 2008 at 1:46am
Hi,

We have noticed an issue using our application on a laptop running WinXP sp2 in vmware.

On some windows the itunes skin causes either the min, max or close buttons to dissappear. Here is a screenshot showing a close button missing, note the functionality still works.. ie when you click the invisible button area it closes the window

uploads/20080711_014241_CodeJockMissing.rar


v12.01 doesn't resolve the issue. Anything I should be aware of?

TIA
Jeremy Thompson (MCSD)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Oleg Quote  Post ReplyReply Direct Link To This Post Posted: 11 July 2008 at 3:13am
Think its glytch of vmware... try to reproduce in real WinXP.
Oleg, Support Team
CODEJOCK SOFTWARE SOLUTIONS
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Post Options Post Options   Thanks (0) Thanks(0)   Quote meaningoflights Quote  Post ReplyReply Direct Link To This Post Posted: 12 July 2008 at 3:17am
Pity, cos I couldn't find any information about the bug on vmware support

If/when I get a chance I'll try it on HyperV
Jeremy Thompson (MCSD)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote meaningoflights Quote  Post ReplyReply Direct Link To This Post Posted: 29 July 2008 at 12:40am
I need to activate this issue again.

We have a test PC that reproduces the "missing close button picture"  without VMware!!

I can detect if this is happening using the GetPixel Lib "gdi32" API and  can change skin.

But QA wont let me do this. 

They say, "if it dosen't work dont include it - we dont want to create support for ourselves and also lose cred by including things that dont work or dont work right, we have to maintain a very high standard of quality"

Seeing its easy enough to reproduce this issue on VMWare, could I raise this as a bug?


Here's the info:

Win XP2
NVIDIA GeForce4 Ti 4200

I've attached a zip file with the pc's nfo file (run > msinfo32) and 3 x Fullscreen (real os - not vmware) screenshots all showing modal windows missing their close buttons:

uploads/20080729_014719_MissingCloseBtn.zip

Jeremy Thompson (MCSD)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Oleg Quote  Post ReplyReply Direct Link To This Post Posted: 29 July 2008 at 2:10am
Hi,
 
weird :(  Can you reproduce it with our sample ?
Oleg, Support Team
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Post Options Post Options   Thanks (0) Thanks(0)   Quote meaningoflights Quote  Post ReplyReply Direct Link To This Post Posted: 29 July 2008 at 2:31am
The problem was the closebutton.png wasn't present on the target machine.

The results was:





I think a lot of these issues I'm raising would go away if you could kindly add some functionality that detects if the image is too skinny or doesn't exist and tell users :)
Jeremy Thompson (MCSD)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Oleg Quote  Post ReplyReply Direct Link To This Post Posted: 29 July 2008 at 3:25am

Hi,

glad that problem has simple solution :)
 
to prevent it in future - include all skin to exe or single cjstyles file.
Oleg, Support Team
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Post Options Post Options   Thanks (0) Thanks(0)   Quote meaningoflights Quote  Post ReplyReply Direct Link To This Post Posted: 29 July 2008 at 5:27am
Me too:)

Anything missing I recommend filemon/regmon, now known as Process Monitor
http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx?PHPSESSID=d926

cheers,
Jeremy Thompson (MCSD)
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