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money back is a bluff? |
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Joakim 
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Joined: 28 April 2004 Location: Sweden Status: Offline Points: 2 |
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 Topic: money back is a bluff?Posted: 28 April 2004 at 4:35am |
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My Company have been trying to get the money back from codejock for over 2 months and codejocks reply to this is NOTHING. I thought this could be relevant to those of you who are thinking of buying. |
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Joakim Jönsson Lizoft AB |
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Customer Care
Moderator Group 
Joined: 28 April 2004 Location: United States Status: Offline Points: 2 |
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Posted: 28 April 2004 at 12:03pm |
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Hello Mr. Jönsson, We received your request for refund 24-FEB-04. Unfortunately, we have not completed your request because you have not sent the Certificate of Destruction form required. Because the software was delivered and installed electronically, our refund procedures require that the software be uninstalled and deleted from your machine(s). The Certificate of Destruction Form, when signed, confirms that you have uninstalled and deleted the software. The Certificate of Destruction form was sent to your attention on 24-FEB-04 and then again in March. I have again sent you this form as an attachment today. You must fill this form out and return it by fax or mail before your refund request is completed. Please let me know if you are having trouble receiving my email. If you require that the form be sent to a different address, please send notice to sales@codejock and list the email address that should be used. Kind regards, |
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