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Arnoutdv View Drop Down
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Joined: 29 September 2010
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Arnoutdv Quote  Post ReplyReply Direct Link To This Post Topic: Error 339
    Posted: 29 September 2010 at 10:47am
A client running windows 7 has problems starting our application.
They get an Error 339 "Component "Codejock.SkinFramework.v13.0.0.ocx' or one of it's dependencies not correctly registered: a file is missing or invalid

They tried two setups, one created with INNO setup and another as a MSI installer.
The installations were performed by an administrator.
After the installation the files seems to be in place.

We have multiple clients using Windows 7 and they are the first reporting this problem.

Any clues?
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Oleg View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Oleg Quote  Post ReplyReply Direct Link To This Post Posted: 30 September 2010 at 6:23am
Hi,

Do you have VB6 application ? please ask them manually register it with regsvr32 tool.
Oleg, Support Team
CODEJOCK SOFTWARE SOLUTIONS
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Arnoutdv View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Arnoutdv Quote  Post ReplyReply Direct Link To This Post Posted: 04 October 2010 at 3:48am
Hi Oleg,

Yes it's a VB6 application.
I created two different installers for the components only.
1. created with INNO setup; "PrivilegesRequired=admin"
2. A MSI setup, also only when having admin rights.

First I'm going to check with the client whether the files exists on the target machine.
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Arnoutdv View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Arnoutdv Quote  Post ReplyReply Direct Link To This Post Posted: 19 October 2010 at 8:13am
The files do exist on the target machine, but are somehow not registered by the installer.
Manual registering of the files went fine, strange!
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