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Crash in CXTPFramePaintManager::CalcFrameCaption

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Fredrik View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Fredrik Quote  Post ReplyReply Direct Link To This Post Topic: Crash in CXTPFramePaintManager::CalcFrameCaption
    Posted: 15 May 2023 at 10:24am
I got a crash from customer in CXTPFramePaintManager::CalcFrameCaption where pFrameHook->GetSite() return nullptr at start-up. Happened once so far and unfortunately additional information.  Has anyone else gotten the same crash? Ideas for potential causes except out of memory? (The crash is from a dmp file)


Windows 10, Visual Studio 20157, Toolkit Pro 18.3.0
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rdhd View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote rdhd Quote  Post ReplyReply Direct Link To This Post Posted: 21 August 2023 at 11:08am
CJ is very inconsistent with null pointer checks and with nulling out "back pointers" after calling to release an object causing it to be deleted. I don't recall adding a check to this code but that looks like something you would want to do here in your source.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote agontarenko Quote  Post ReplyReply Direct Link To This Post Posted: 29 August 2023 at 4:23am
Hello

Can you please provide more detailed information and steps to take,
screenshots or video can be useful as well. If it cannot be re-produced in any of our sample applications provided I would appreciate you sending a small code snippet or ideally a sample application so that we could debug it.

Regards,
Artem Gontarenko
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Fredrik View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Fredrik Quote  Post ReplyReply Direct Link To This Post Posted: 16 November 2023 at 8:41am
Unfortunately I don't have any more information than the crash dmp file provides. And today we had another customer sending a dmp file showing the same crash. Could a nullptr check be introduced there?
Windows 10, Visual Studio 20157, Toolkit Pro 18.3.0
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